1. Business/marketing
2. Portal
3. Informational
4. News
5. Retailing
Informational
1. E-mail
2. Instant messaging
3. E-commerce
4. Distance learning
5. Word package
Instant messaging
1. Title bar
2. Button
3. Dialog box
4. Window
5. Interaction
Window
1. Mouse
2. Keyboard
3. Video camera
4. Scanner
5. Mobile phone
Video camera
1. Acquisition
2. Pulling
3. Transferring
4. Pushing
5. Downloading
Downloading
1. Printer
2. Storage device
3. Output device
4. System unit
5. Input device
Input device
1. Modem
2. Video
3. Sound
4. Network
5. Dialog
Modem
1. DSL
2. Dial-up access
3. ISDN
4. Cable television internet services
5. Satellite
Dial-up access
1. Utility program
2. Memory
3. Operating system
4. Processor
5. User
Operating system
1. Unreliable hardware
2. Incorrect data
3. Untested software
4. Unskilled people
5. Inconvenient timing of work
Incorrect data